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UNI-CA : Data Protection & Privacy Policy

Privacy Policy

At UNI-CA, we are committed to protecting your personal information and respecting your privacy. This detailed Privacy Policy explains how we collect, use, store, and protect your data when you access our service landing page. Our practices are designed to comply with the applicable data protection laws under the Personal Information Protection and Electronic Documents Act, ensuring transparency and accountability for all information processing activities. By using our services, you acknowledge and agree to the collection, use, and disclosure of your personal information as described herein.

1. Information We Collect

Our website is designed to provide you with a seamless experience, and in order to do that, we collect various types of personal data that you voluntarily provide, as well as some data automatically through cookies and similar technologies. The categories of personal information we collect include, but are not limited to:

  • Contact Information: such as your name, email address, phone number, and mailing address that you may provide when filling out a form or requesting information.
  • Usage Data: including details of your visits to our website, the pages you view, and other diagnostic data that help us improve our service.
  • Device Information: such as your IP address, browser type, operating system, and other network information that may be captured automatically when you interact with our site.
  • Cookies and Tracking Technologies: which allow us to enhance your user experience by recognizing you on subsequent visits and tailoring content based on your browsing habits. For more details on how cookies are used and managed, please refer to our cookie section below.
  • Other Optional Data: information that you may choose to provide when communicating with us, including feedback, survey responses, or other comments regarding our services.

It is important to note that while some of the information we collect is essential to provide you with our services, most personal data is collected on a voluntary basis. We encourage you to only provide the information you feel comfortable sharing.

2. How We Use Your Information

The personal information we collect is used to enable us to provide, maintain, and improve our services. Our uses of your data include but are not limited to:

  • Service Delivery: leveraging your data to fulfill requests, provide customer support, and communicate updates related to our service offerings.
  • Analytics and Reporting: utilizing usage patterns, device details, and other diagnostic information to analyze trends, administer the site, and improve its overall structure and functionality.
  • Personalization: customizing content and advertisements to better align with your interests and preferences as you interact with our landing page.
  • Compliance and Legal Obligations: processing your data in accordance with any applicable regulatory requirements, including audits, legal claims, and data protection authorities, where necessary.
  • Security Enhancement: employing your information to protect against unauthorized access, fraud, or other malicious activities.

All data processing activities are performed with a focus on security and compliance with the Personal Information Protection and Electronic Documents Act, ensuring that your privacy rights are safeguarded throughout our engagements.

3. Your Rights: Access, Correction, and Deletion

We believe that our users have full control over their personal data. In line with the applicable privacy framework, you are entitled to the following rights:

  • Access: You have the right to request access to any personal data that we hold about you. This includes information about how your data is collected, processed, and shared.
  • Correction and Updating: If any of your personal information is inaccurate or has changed, you can request that we update or correct this information. We encourage you to review your details regularly to ensure they remain accurate and current.
  • Deletion: You have the right to request that we delete your personal data from our records. After a valid verification process, we will process your request in line with our data retention practices and legal obligations. However, certain data may be retained if necessary to comply with legal obligations or for legitimate business purposes.
  • Objection and Restriction: Where applicable, you may object to the processing of your personal data or request that we restrict its processing, especially where decisions are based on automated processing or if you believe that your data is being used in a manner that infringes your rights.

We are committed to handling your requests promptly and transparently. Although we do not provide contact details such as emails or phone numbers in this document, you may contact our dedicated privacy team through the appropriate channels on our website, where guidance and further assistance are provided.

4. Data Retention and Storage

Your personal data is retained for as long as is necessary to fulfill the purposes for which it was collected, subject to periodic reviews and in accordance with our data retention policies. Generally, we retain information for the duration of your relationship with our services, unless a longer retention period is required or permitted by law. Specific retention periods may vary depending on the nature of the data and the context in which it was collected.

Once the retention period has expired, personal data will be securely destroyed or anonymized, ensuring that it cannot be associated with your identity. If you request the deletion of your data, we will evaluate and process your request while ensuring that any retention necessary for legal or business purposes is appropriately followed.

6. Data Security Measures

We take the security of your personal information very seriously. To protect your data from unauthorized access, alteration, disclosure, or destruction, we have implemented a variety of security measures and procedures, including:

  • Encryption: using secure encryption protocols to protect data during transmission and while it is stored on our servers.
  • Access Controls: implementing strict access controls and authentication measures to ensure that only authorized personnel have access to your personal information.
  • Regular Audits: conducting routine security reviews and audits to identify and address potential vulnerabilities in our systems.
  • Data Backup: maintaining secure backups of important data to facilitate recovery in the event of a data loss incident while ensuring backup data is kept under strict security controls.

Despite these measures, no method of transmission or storage is entirely secure. Should a data breach occur, we will notify you and any relevant regulatory authorities immediately in compliance with applicable legal requirements and best practices.

7. Third-Party Services and Data Sharing

We may share your personal data with trusted third-party service providers who assist us in operating our website, managing our services, or carrying out business functions on our behalf, such as payment processing, data analytics, and customer service. These third parties are bound by confidentiality agreements and are prohibited from using your personal information for any other purposes.

Beyond service providers, we may also disclose your data if required to comply with legal obligations, enforce our website policies, or protect the rights, property, or safety of our organization, our users, or the public. In each case, we ensure that the disclosure is carried out in a secure and lawful manner.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time in order to reflect changes in our practices, legal requirements, or technological advances. When we make material modifications to this policy, a notice will be posted on our website with the revised effective date, indicated by the macro 2025-02-09. We encourage you to review this policy periodically to stay informed about how we continue to protect and manage your personal information.

Your continued use of our services following the posting of any changes constitutes your acceptance of such modifications. If you do not agree to the updated terms, please discontinue using our website and services.

10. Additional Commitments to Your Privacy

At UNI-CA, our commitment to your privacy goes beyond compliance with the legal requirements. We continuously review and enhance our policies and security practices to stay ahead of technological developments and the evolving landscape of privacy regulations. Our internal policies are designed to ensure that:

  • Data is processed fairly, lawfully, and transparently.
  • Access to personal information is strictly limited to individuals who require it to perform their duties.
  • All processing activities are backed by a legal basis applicable under the Personal Information Protection and Electronic Documents Act.
  • We actively assess and address potential risks to your data security and privacy.
  • Your privacy preferences regarding online tracking and cookies are respected and implemented across our services.

While we work diligently to protect your data, please note that no security system is infallible. In the unlikely event that a security breach occurs, we pledge to act promptly in mitigating any potential harm and in keeping you informed as per the applicable regulatory requirements.

11. Final Remarks

Your trust is paramount to us at UNI-CA. We have set forth this comprehensive Privacy Policy to clearly outline how we handle your personal data with the highest degree of professionalism and integrity. We encourage you to revisit this document frequently for any updates or modifications. Should you have questions regarding any aspect of our policy or wish to exercise your rights concerning your personal data, please make use of our online privacy support features provided on our website.

This Privacy Policy is effective as of 2025-02-09, and by continuing to use our services, you agree to all terms and conditions contained herein. Thank you for your trust and continued support as we work to deliver a safe and secure user experience.